Privacy Policy

GlowMe Smart respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, submit a form, request a quote, book a demo, join a WhatsApp group, or contact us about our hygiene kiosks, products, services, franchise options, or business partnerships.

This website is operated by:

GlowMe Smart
3rd Floor, Trendz Arcade
Kavuri Hills, Hyderabad — 500081
Telangana, India

GlowMe Smart operates from India and engages with customers, partners, and enquiries across India, USA, Canada, Brazil, UK, Germany, France, Türkiye, China, Myanmar, Thailand, Vietnam, Malaysia, Singapore, and Indonesia.

We may collect information you share with us, including your name, company name, phone number, email address, city, country, business type, product interest, service requirement, franchise interest, demo request, quote request, and any message submitted through our website forms.

We may also collect website usage information such as IP address, device type, browser type, pages visited, time spent on pages, referral source, and general location data through cookies, Google Analytics, Meta Pixel, and similar website tools.

We use your information to respond to enquiries, send product details, arrange demos, prepare quotations, discuss kiosk requirements, support franchise or dealership conversations, improve our website, manage lead follow-ups, and communicate about GlowMe Smart products and services.

Purchases are not completed directly through the website. Customers submit an enquiry or contact form, after which our team may arrange a discussion, provide a quotation, schedule a demo, and assist with the purchase process offline.

Our website uses Google Analytics to understand website traffic and visitor behaviour. This helps us improve page content, product information, user experience, and marketing performance.

We also use Meta Pixel to measure ad performance, understand visitor actions, and improve future marketing campaigns.

Cookies and similar tools may collect technical and usage data. You can manage or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.

Our website may include a WhatsApp link that allows visitors to join a group or start a conversation to learn more about GlowMe Smart kiosks, product operation, demos, and business opportunities.

If you choose to use WhatsApp, your interaction will also be subject to WhatsApp’s own privacy terms and platform rules.

GlowMe Smart may use CRM tools now or in the future to manage enquiries, leads, demo requests, quotations, follow-ups, and customer communication. Information stored in CRM systems is used only for business communication, service coordination, and relationship management.

We do not sell personal information.

We may share limited information with trusted service providers who support website hosting, analytics, advertising, CRM, email communication, technical support, logistics, or business operations. We may also disclose information if required by law, regulation, legal request, or to protect our rights, users, partners, or business operations.

We take reasonable steps to protect personal information from unauthorised access, misuse, loss, alteration, or disclosure. Access to enquiry and customer information is limited to authorised team members and service providers who need it for business purposes.

No online system is completely risk-free. Please avoid submitting sensitive personal information that is not required for your enquiry.

We keep personal information only as long as needed for enquiry handling, quotation follow-up, demo coordination, customer support, legal compliance, business records, or service communication.

When information is no longer required, we may delete, anonymise, or securely archive it.

As GlowMe Smart receives enquiries from multiple countries, your information may be processed in India or through service providers operating in other regions. By using our website or submitting your information, you understand that your data may be handled across borders where necessary for business communication and service delivery.

Depending on your location, you may request access, correction, deletion, withdrawal of consent, or restriction of certain uses of your personal information.

To make a request, contact us using the details below. We may verify your identity before processing the request.

Our website may contain links to WhatsApp, social media pages, partner websites, or external platforms. We are not responsible for the privacy practices of those third-party websites or services.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date.

For privacy questions, data requests, or concerns, contact:

GlowMe Smart
3rd Floor, Trendz Arcade
Kavuri Hills, Hyderabad — 500081
Telangana, India
Email: info@glowmesmart.in
Phone: +91 93986 55816